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    Category Archives: Outlook

  • Outlook Outbox – Message that won’t send

    February 6, 2012 1:36 pm - Posted by Charles Erwin Category:Outlook
    Tags:, ,

    This one has been a thorn in my side for a long time. I seldom use Outlook any more but my clients do and one posed this problem to me today. I searched using Google and finally the solution was there.

    If this happens to you….
    • In Outlook click on File and then select “Work Offline”.
    • Exit Outlook.
    • Restart
    • If Outlook will not restart, it usually means that the Outlook process will not end (for some reason).
    • To fix this…..
    • If you use Windows 7 hold down the CTRL, ALT, and Delete keys (all at the same time) and click on Task Manager. Click on the “Processes” tab, find the Outlook process, highlight it, and choose “End Process” in the lower right corner of the screen. Or you can right click to do the same thing.
    • Windows XP hold down the CTRL, ALT, and Delete keys (all at the same time) and you will see the task manager. Click on the “Processes” tab, find the Outlook process, highlight it, and choose “End Process” in the lower right corner of the screen. Or you can right click to do the same thing. If you have a hard time finding Outlook, you can click on the “Image Name” column heading to sort the processes in alpha order.
    • Outlook should start now.
    • Open the Outbox and delete the message that will not send.
    • Be sure to go back to File and click “Work Offline” to turn it off.

    • Category Archives: Outlook

  • iCloud and Windows Outlook

    January 19, 2012 9:09 pm - Posted by Charles Erwin Category:iCloud, Outlook, Website Submissions
    Tags:, ,

    Purpose

     

    My main reason for going through this exercise was to see how iCloud worked with Outlook 2007 (2007 or 2010 required).   The functionality requirement was to add contacts and calendar events on my Windows 7 Laptop and iPhone and synch both ways.  I currently have this functionality with GMAIL and iPhone but wanted to see how this compared.

    The first thing to do is to install the iCloud Console using this link http://www.apple.com/icloud/setup/pc.html.   It will step you through the process.  iCloud installs as part of the Windows 7 Control Panel, shown below.

     

    Read more….

    Outlook changes

     

    Open your Outook and you will notice some additions to Calendars and Contacts. We will first look at Calendars.  Note that an iCloud Calendar is added under the default Outlook Calendar. If you add an appointment to this Calendar, iCloud will add the appointment to the on-line iCloud Calendar which you can access at www.icloud.com.

    At the same time, the appointment will be added to your iPhone. If you do not want to see the default Outlook Calendar, uncheck the default Calendar and you will only see your iCloud Calendar. This is a good choice if you are only going to track events common to the iPhone and Outlook.  If you enter a event here in the iCloud Calendar it will synch to your iPhone.

    iPhone Tips

     

    If you enter a calendar event on your iPhone, you have to make sure to choose the correct account setting when adding the event. As you add the event, go to the bottom of the iPhone Calendar entry screen and note what email address is there. In my case my iPhone also synchs via Exchange with Gmail contacts and calendars and my email address appears in the Calendar field by default.  This must be set to point to the iCloud Calendar.

    This default is shown below. Click on the “>” next to the existing email account if showing. If you are setting this up from scratch it will only show your iCloud account.  You can now click on the iCloud account which will unselect cwerwin@gmail.com.  Now this appointment will be synched by iCloud.

    Contacts

     

    As with the addition of an iCloud Calendar, installing iCloud also adds a new Contact Group to Outlook as follows:
    Contact Groups in iPhone  

    You must make sure that your new contact added on the iPhone goes into a Contact Group specific to iCloud to make sure the contact synchs.  Shown below is a screen that appears after choosing to add a new contact.   Be sure to click on the iCloud Group to add your new contact.  I did have to do one additional thing to get my contacts to synch. I had to go into the iPhone Mail, Contacts and Calendar settings and turn the contacts setting on and off before it would synch.